Of course, we can! If your logo and promoting material are not in a digital format, we can convert them into a suitable format with no additional charge. We can accept almost any type of file. If your materials can be printed, then we can scan and convert them. Designers at PDG Solutions will help you create an online image to be consistent with your existing image, as it is the one your customers know and remember.

Of course! In fact, we are going to work closely with you to create a website based on your requirements. We are going to do anything possible to surprise and satisfy you.

You will be in charge of the management of your website once the developing procedure is completed. When the construction of your site is done, you’ll have full access to it.

You’ll be able to make any change in your website if you have some knowledge about web edition. You may also opt for an editable website pack. This way, you may access and easily change the content of your website whenever you want. Just make sure to let us know that you would like to have this option before you get any pack.

Yes! We have all the necessary tools to optimize your website and help you improve your positioning in the main search engines.

Yes. As long as you have access to the source code or any other privileges to administrate your website.

Yes, you do. Hosting must be provided by PDG Solutions while being on the warranty or support period. Once this period is over, you can choose if you will keep trusting us for this task.

Yes, you may. We can help you keep your current domain name in our servers or register a new one.

You will always have the option of changing it, and if it is the first time you register a domain, we can advise which one suits the best for you.

When it comes to hosting, it will always be in charge of PDG Solutions, as well as maintenance, if you want to.

No, we do not. But we are there for you 24/7 via email and our technical support is available only during office hours.

We agree to charge 50% of the budget in advance, which means, this amount should be paid before we start, and the remaining 50% should be paid the same day your website is published in production.

Unfortunately, we cannot offer you any other payment plan by now.

You may choose any of the following: cash, wire transfer, eTransfer, Western Union or PayPal.

Our goal is to offer a high-quality, professional service to our customers. If you are not satisfied with the design of your new website, we can offer you a refund warranty of up to 100% of your payment.

Our refund policy works as follows:

Refund of 100% if requested within 10 days starting on the date of your order and before projecting any developing plan of your website, or before our third design proposal for approval. This policy applies to any plan on this website.

Refund Restrictions:

  • Refund cannot be allowed once the request is approved.
  • Refund must be requested within 10 days from the order date.
  • Refunding does not apply in taxes of domain registration.
  • Refund must be requested by a formal letter.
  • Refunding does not apply in updates or additional made to an existing website.
Summary
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FAQ
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Here you have a list of the most important questions and answers of the most common doubts we received from our users.
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PDG Solutions
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